About Kairostek

At Kairostek, we believe great technology starts with great people.

We foster a culture of innovation, collaboration, and continuous growth, empowering our team to make a meaningful impact while building solutions that shape the future. Our teams work across software engineering, artificial intelligence, cloud infrastructure, cybersecurity, digital products, payments technology, and technology operations to deliver scalable and innovative solutions for global organizations.

If you are passionate about technology, problem-solving, and continuous learning, we would love to hear from you.

About the Role

We are seeking a structured and process-driven Change Manager to own and govern the end-to-end change management process across our IT and technology environment. You will ensure that all changes to systems, infrastructure, and applications are assessed, approved, and implemented in a controlled and risk-managed manner that protects service stability and business continuity.

Key Responsibilities

• Change Governance — Own and enforce the change management process and policy across all IT changes, ensuring compliance with ITIL standards and internal frameworks.

• Change Advisory Board (CAB) — Chair and facilitate regular CAB meetings, ensuring all standard, normal, and emergency changes are reviewed, approved, and tracked.

• Risk & Impact Assessment — Review change requests for completeness, risk, impact, and rollback planning; identify conflicts with other changes or maintenance windows.

• Change Scheduling — Maintain the Forward Schedule of Change (FSC), coordinate change windows, and communicate upcoming changes to affected stakeholders.

• Emergency Change Management — Manage the expedited approval and post-implementation review process for emergency changes, ensuring documentation and lessons learned are captured.

• Reporting & Metrics — Track change success rates, change failure rates, and unauthorised changes; produce regular reports for IT leadership.

• Continuous Improvement — Identify patterns in change-related incidents and drive process improvements to reduce risk and improve change quality.

Qualifications & Experience

• 3+ years of experience in IT Change Management within a complex, global technology environment

What We Offer

• Competitive compensation package.

• Flexible and remote-friendly work environment.

• Professional growth and development opportunities.

• Exposure to international projects and teams.

• Collaborative and inclusive company culture.

• Opportunity to work with modern technologies and innovative solutions.

Equal Opportunity Employer

Kairostek is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from qualified candidates regardless of race, ethnicity, gender, age, disability, religion, sexual orientation, or background.